The company email address
The company email address [email protected] comes from the official About page, and it is the only contact channel published on this site. An inquiry sent to that address should name the product line first, because the company covers steel, polymer materials, and MIC-showroom membrane lines, and a clear product name routes the message faster than a general greeting. Adding the application, such as a bridge, a building, a vehicle battery, or a treatment task, helps further, because the same product name can serve very different uses.
No telephone number is published on this page. Use the form below to reach the company. No individual name is published either, so an inquiry should be addressed to the company rather than to a person. That approach also protects the inquiry itself: a message addressed to the company stays actionable whoever opens the mailbox, while a message addressed to an unpublished individual can stall if that person is unavailable.
What to put in your first message
A useful first message has four parts: the product name as listed on this site, the application you have in mind, the standard or grade if one applies to your project, and the commercial points you need confirmed. For strand, that means the series name and the application area. For window film, it means the use, such as a vehicle, a commercial building, safety protection, or home decoration. For membranes, it means the treatment task and whether the interest is in ultrafiltration, reverse osmosis, or components.
The commercial points belong in the same first message, not in a later one. Please confirm the minimum order quantity, the lead time, and the payment terms in your inquiry before you place an order. Asking those points early lets the company reply with terms that match the product, instead of exchanging several messages before the commercial picture is clear. The same applies to samples, certificates, packaging, and shipping, each of which should be named in the first message if it matters to the order.
Using the inquiry form
The inquiry form on the inquiry page asks for a name, an email address, and the inquiry text, and it sends the message to the company through the form service. A buyer who prefers email can write directly to [email protected] instead, and the content should be the same either way: product, application, standard or grade if any, and the points to be confirmed. Either route reaches the company, and neither route changes what needs to be confirmed before an order.
Before sending, read the message once for the details that are easiest to forget: the exact product name, the quantity range, the destination country, and any document needed for the destination market. A message that names those four items usually gets a complete reply, while a message that omits them usually gets a round of clarifying questions. If the inquiry concerns a membrane line, simply name the membrane product, and the company will know which source line it belongs to.
What happens after you write
After the first message, the natural next steps are a reply naming the matching product, a discussion of the commercial points, and, where useful, a sample or a document for the destination market. This site does not describe those steps as a fixed sequence with fixed timing, because the source pages publish no such sequence. A buyer who needs a date should ask for one in the inquiry, and should treat any date as agreed only once the company confirms it in writing.
If the reply raises a question about a standard, a grade, or a document, answer it with the project requirement rather than with a general preference. A standard name, a tensile grade, or a certificate name gives the company something concrete to check, while a general request for the best option invites a general answer. The inquiry checklists on this site are built to support that habit, with one checklist per line, each organised around the same four parts: product, application, standard or grade, and commercial points.